LEVEL 2 AWARD IN INTRODUCTION TO FIRST AID FOR MENTAL HEALTH

Course Details:

• Qualification: Highfield Level 2 Award in Introduction to First Aid for Mental Health (RQF)

• Qualification Number: 603/5165/2

• Duration: 2 Days

• Timings: 09:00 – 17:30

• Location: Close Protection Academy, Stratford, East London

• Instructor: Jill Robertson

• Assessment: Two multiple-choice exams (e-assessment)

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Course Overview:

Mental health is an essential consideration in today’s workplace. This qualification equips learners with the knowledge and confidence to provide first response support to those experiencing mental health issues. While it does not enable learners to diagnose or treat mental illness, it provides foundational skills to recognise signs of poor mental health, offer initial assistance, and refer individuals to appropriate support services.

This course also helps organisations develop a wellness-focused workplace culture by fostering resilience and mental wellbeing awareness among staff.

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Who Should Take This Course?

This course is ideal for:

• Individuals who want to act as a mental health first aider in the workplace

• Line managers, supervisors, or team leaders responsible for staff welfare

• HR professionals and workplace wellbeing advocates

• Anyone looking to gain a better understanding of how to support mental health in themselves and others

• No prior first aid or mental health training is required.

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Course Content:

The course covers the following key areas:

• Principles of first aid for mental health

• Recognising signs and symptoms of common mental health conditions

• Starting supportive conversations and offering non-judgmental listening

• Promoting mental wellbeing in the workplace

• Understanding how to reduce stigma around mental health

• Building personal resilience and self-care strategies for mental health first aiders

• Understanding when and how to escalate concerns or refer individuals to professional help

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Entry Requirements:

• Must be 18 years or older

• Must be proficient in spoken and written English

• No previous first aid training required – this course is suitable for all levels

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What to Bring:

• One recent passport-sized photograph

• One form of valid identification, such as:

• Valid passport (any nationality)

• UK photocard driving licence

• Valid SIA licence

• Warrant card (Police or HM Forces)